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Why Outsource Transcription Services?

Why Outsource Transcription Services?

By: Kevin

2 Mar 2020

Outsourcing transcription, as one of a business strategy, is a key choice in general that businesses can become more productive and efficient— with both economic and human resources. Besides traditional outsourcing roles such as customer service and call centres, payroll management, administration, logistics and even marketing and sales, today's companies are looking at the sheer quantity of captured audio and video content and figure out how to outsource it and convert it all into something more valuable. Outsourcing refers to the process in which an in-house function is sent to an external service provider. Outsourcing has crawled through all businesses and industries. Companies seeking more productive and cost-effective methods to handle certain business processes often choose to go outsourcing while focusing on their areas of expertise.

It's easy to assume that when you need anything transcribed, speech-to-text software will take care of the transcriptionist services you need. Indeed, in the 21st century, we are programmed to believe a digital alternative would always be accessible and affordable. The reality is that while automated voice recognition applications may be helpful, accuracy is compromised here. Even if your audio is with excellent quality, without any background noise. You deal with languages, technological, legal, and medical terminology resulting in a net loss of time saved as you must go through the paper finding and fixing the software's errors.
Transcription is one function that is most frequently outsourced. This is because transcription is a time-consuming job and involves great attention to detail. Transcription outsourcing allows a business to have top-quality transcripts always on time along with efficiency gains while the business stays centred on its core competency. Transcription service providers recruit qualified transcriptional workers who are professionals with transcription expertise. Transcriptionists tend to be generally specialized in a specific field of transcription, such as medical transcription, legal transcription, podcast transcription, business transcription, etc. Most of the other types of transcriptions typically fall under the general transcription banner.

The key efficient step is outsourcing transcriptions, especially for businesses recording audio and video from meetings, interviews, podcasts, webinars and other related content. Converting audio into text will instantly make your recorded information searchable, readable and ready for distribution or sharing in any format. Finding the perfect service provider for transcription is a very significant process. The company providing transcription services needs to have a clear picture of the client's expectations in terms of subject matter, formatting, transcription style and turn around. Price is generally based on both the time and the quality of the audio/video to be transcribed. To achieve this comprehension, the customer needs to discuss the demands and the transcription service provider needs to clarify their queries regarding the project and make sure that they can be met.
Businesses that focus on doing everything in-house have much higher expenses in terms of R&D, marketing sales, customer services and other main functions. And of course, those expenses are transmitted to the customer instantly, who may not be willing to pay for what you are providing at a higher price. Outsourcing any service even allows small enterprises to act on a larger scale. By outsourcing a variety of business processes, your company or small business can be more efficient, strong-performing, and in every turn ahead of the competition. The business model and efficiencies held by transcription service providers can help the company reduce labour costs, expand projects quickly and gain a significant competitive advantage in their respective industries.

Professionals of all levels and departments of all sizes need to see what choices are out there to work smarter not harder in the innovative world. Despite insufficient human and financial resources, using outsourced local transcriptionists to improve a company or individual's internal operations is not just a phenomenon but becoming a must in today's business environment. Outsourcing transcription means that the service provider assumes full responsibility for particular types of risk, including managing everything. Experts generally know how to handle things and professional transcriptionists can effectively manage with industry-specific transcripts in unparalleled accuracy and avoid risks in their areas of work, which means great efficiency for your business.

The concept of investing in speech recognition technologies appeals to many, including those in the medical field. Physicians still need a 99.9 per cent accuracy rate of their records. Speech recognition software is still totally new and can't guarantee quite as much accuracy as humans in any way. Microsoft also released a statement that their applications have hit a 5.1 per cent error rate. Although this looks like good news, this still implies that a doctor would also have to double-check their job. There's nothing better than a well-trained ear when it comes to transcription. Hiring a transcriptionist reduces the amount of work in some of the most challenging business sectors out there. Greatest among all, professional transcriptionists provide a level of accuracy that no voice recognition software may outplay, and that's why transcription still works.